FIRST DAY IN EUROSTARS GRAND CENTRAL – Munich (Germany)

During the first day, a general overview of the hotel was obtained through a guided visit to the main facilities. The different operational areas of the hotel were presented, allowing identification of the services offered and the quality standards applied in an international hospitality environment.

The visit included reception, different room categories, restaurant services, meeting rooms and wellness facilities. This initial contact helped to understand how the hotel organises its services in order to provide a complete guest experience.

The organisational structure of the company was explained, showing how the different departments are coordinated. Special attention was given to understanding the functional relationships between departments and the importance of teamwork in ensuring efficient service.

Thank you Natalia, head of reception, whose professionalism and kindness created a very positive atmosphere. 

Job Shadowing Eurostars Grand Central - Munich




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